Frequently asked questions

Souligent helps you reflect on your mindset and actions through values. Self-assessments, feedback from others and your history complement your personal perspective.

People aged 12 and above who want to reflect on their values. If you are under 18, you need permission from a parent or legal guardian.

It combines Soul, your inner self, with Diligent: careful and conscientious. It stands for thoughtful reflection on your own mindset.

SIRAT SOLUTIONS wants to make regular self-reflection easier in everyday life. The app focuses on the values behind your actions and opportunities for personal growth.

SIRAT SOLUTIONS developed the reflection questions itself. They address values such as honesty, compassion and responsibility in everyday situations.

No. Souligent is secular and welcomes people regardless of religion or worldview.

No. Souligent is not a scientifically validated personality test and makes no diagnostic or therapeutic claims. Results are personal assessments, not diagnoses.

Choose a values domain in the app and answer its reflection questions. After completion, view your saved assessments in the overview and history.

The 40 reflection questions cover three domains: towards yourself, towards others, and towards society and shared resources.

Rate how strongly the positive behaviour described applies. 1 is a low assessment and 4 a high one. Follow each question and the guidance in the app.

Choose it when you cannot assess a question. It is not treated as 0 and is excluded from the assessment average.

Averages summarise your answered questions. Past assessments help you notice changes in your perspective. They do not objectively measure your worth; rounding and display may differ between the app and website.

We recommend one self-assessment per week and one peer assessment per month. This is guidance, not a requirement. Choose your own rhythm.

Another person answers questions about you, providing an additional perspective. Compare feedback with your self-assessment without treating it as a final judgement about you.

Use connections and the invitation feature in the app. The other person opens your link in Souligent. Connecting and requesting an assessment are separate steps.

Choose a connected person in the app and send a request. One token is deducted. Answer received requests in the app; the website displays their status.

Complete feedback is released in groups of at least three different raters. The website displays summarised results without their names. This threshold does not guarantee that identification is impossible in every situation.

Assessment requests are intended to last 24 hours. After that, a request may appear expired. Check its status and token balance in the app; contact info@souligent.com if unclear.

Register exclusively in the Souligent app. Sign in on the website with your existing Souligent app account. No separate website registration is needed.

Your profile, self-assessments and released peer feedback, with comparisons and history. Also view connections, requests and your current token balance. The website is for viewing; complete assessments in the app.

Use “Forgot password” on the sign-in page and enter your app account email. Check your spam folder too. Never give your password to support.

Souligent uses Google Firebase for authentication accounts and app data. The website loads data for your signed-in account. See the privacy policy for processing and your rights; contact info@souligent.com for information.

Find account deletion in app settings. The current process does not automatically remove every stored record. For a complete deletion request or problems, email info@souligent.com. The privacy policy explains possible retention obligations.

Use the same account on your new device to retrieve saved cloud data. Sign-in, data retrieval, peer assessments and purchases need internet. Do not assume every feature is available offline.

Download, self-assessments and personal history are free. New accounts receive ten starting tokens for assessment requests. Buy more in the app or earn them through referrals. The website offers no purchases.

Sending an assessment request deducts one token. The three different responses needed for release therefore require separate requests. See your current balance in the app and members area.

Use the app’s referral feature or buy an available token pack. Conditions, quantities and current prices are displayed before purchase. Prices may differ by store and region.

The app may temporarily show an older balance stored on your device. Open connections to reload it and refresh the website. Contact support if the difference persists.

Souligent is available in the Apple App Store and Google Play; see store listings for device requirements. The app supports English, German, Turkish and Arabic. The website has 15 languages; its language selection does not change the app language.

Check your connection, app version and account. For persistent problems, email info@souligent.com with your device, version and error message. Do not send passwords or unnecessary personal assessment data.

Contact →